Your Data Is Secure

Pfgames Privacy Policy — What We Do with Your Information

Your personal information at pfgames is completely private and secure. What data we hold, why we hold it, and how you can delete or update it at any time — it's all explained here in plain English.

Last Updated: January 1, 2026
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🛡️ Key Highlights of Our Privacy Policy
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What Information We Collect

Name, phone number, date of birth, and payment details are collected. This is essential for account verification and security.

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How Your Data Is Protected

Every piece of data is secured with SSL encryption and multi-layer security. Unauthorized access is completely prevented.

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Third-Party Sharing

Pfgames does not sell your information to advertisers. Data may only be shared when required by law.

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Right to Rectification

You can view, correct, or delete your data at any time. This is entirely your right.

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Cookie & Tracking Policy

Pfgames only uses essential cookies. Your consent is obtained for analytics and personalization.

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Marketing Communications

You can unsubscribe from pfgames promotional messages at any time, no hassle.

This Privacy Policy applies to all users of the pfgames (pfgames.ws) website and app. By using pfgames, you are considered to have accepted this policy.

01 Introduction & pfgames Commitment

Your privacy is our top priority at pfgames. Many people worry about where their personal data ends up online — and that concern is completely valid. pfgames takes it seriously, and we follow internationally recognized technology standards and policies to keep your information safe.

This policy explains what information pfgames collects, why it collects it, how it is stored, who it may be shared with, and what rights you have over your data.

Pfgames may update this policy at any time. Members will be notified of any changes, and the "Last Updated" date at the top of the page will be revised accordingly.

02 Information pfgames Collects

Pfgames collects two types of information — what you provide directly, and what is collected automatically.

Data Type Example Why It Is Collected Required?
Identity Information Name, Date of Birth, NID KYC Verification & Age Confirmation Mandatory
Contact Information Phone Number, Email Sending OTPs & Notifications Mandatory
Payment Information BKash/Nagad Number Deposit & Withdrawal Process Mandatory
Device Information IP, Browser & OS Security & Fraud Prevention Automatic
Gaming Behavior Bet History, Login Times Service improvement & Responsible Gaming Optional

Pfgames never stores your password or full bank card number. Payment information is held in encrypted form.

03 How Your Information Is Used

Pfgames uses your information only for specific, defined purposes. Your data is never used for anything beyond what is necessary.

  • Account Management: For registration verification, login security, and identity confirmation.
  • Payment Processing: To process deposits and withdrawals and maintain your transaction history.
  • Customer Service: To respond to your questions or complaints.
  • Fraud Prevention: To detect suspicious activity and protect your account.
  • Service Improvement: For aggregate usage analysis to improve your gaming experience.
  • Legal obligation: To provide information required by regulatory authorities.
  • Marketing: To send offers and promotions only with your consent — with the option to unsubscribe at any time.
pfgames never sells your information or shares it with third parties for advertising purposes.

04 How Long Your Data Is Retained

Pfgames retains your data for as long as your account remains active. Even after account closure, certain information may be kept for a defined period due to regulatory obligations.

  • Identity & KYC data: up to 5 years after account closure.
  • Transaction history: 7 years (in accordance with financial regulations).
  • Customer support conversations: 3 years.
  • Cookie & browsing data: up to 13 months.

After the defined retention period, your data is automatically and securely deleted.

05 Sharing Data with Third Parties

Pfgames shares your information only in very limited circumstances. It is never shared outside of the cases listed here.

  • Payment Providers: bKash, Nagad, Rocket — used solely to process transactions.
  • Law Enforcement Agencies: When required by a court order or government directive.
  • Technology Partners: Server hosting and cybersecurity service providers — they are not permitted to use your data for their own purposes.
  • Fraud Prevention Agency: For fraud detection purposes, kept fully anonymised.
pfgames does not and will not sell your information to any advertising company or data broker.

06 Cookies & Tracking Technologies

Pfgames uses cookies to keep the site running smoothly and to enhance your experience. Below is a breakdown of which cookies are used, what they do, and which ones you can turn off.

07 Your Rights Over Your Data

You have full control over your data at pfgames. You can exercise the following rights at any time:

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Right to Access

You can view what information pfgames holds about you at any time.

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Right to Rectification

You have the full right to correct any inaccurate or outdated information.

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Right to Erasure

You can request deletion of your data, except where retention is required by law.

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Right to Restrict Processing

You can request that your data not be used for specific purposes.

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Data Transfer

You have the right to receive your data in a portable format.

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Marketing Opt-Out

You can opt out of promotional messages at any time.

To exercise any of the rights above, email our support team at: privacy@pfgames.ws

08 Protection of Children & Minors

Pfgames strictly does not serve anyone under the age of 18. If someone registers with a false age and this is detected, their account will be immediately suspended and all collected data deleted.

A note for parents: If you suspect your child is using pfgames, please contact us immediately. We will take prompt action.

09 Security Measures & Encryption

Pfgames uses industry-leading technology to protect your data. Our security measures include:

  • 256-bit SSL Encryption: Fully protected during data transmission.
  • Two-Factor Authentication (2FA): An extra layer of security at login.
  • Firewall & DDoS Protection: Servers are protected against cyber attacks.
  • Regular Security Audits: Verified by a third party annually.
  • Staff Training: pfgames staff receive regular training on data protection.
If you notice any suspicious activity on your account, change your password immediately and contact support.

10 Contact & Complaints

For any privacy-related questions or concerns, please contact the pfgames dedicated privacy team. We aim to respond within 48 hours.

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Email
privacy@pfgames.ws
Response within 48 hours
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Live Chat
On-Site
Available 24/7
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Phone Support
Chat in Bangla
9:00 AM – 12:00 AM
❓ Frequently Asked Questions

A pfgames account can be closed in two ways — temporarily or permanently. For a temporary break, log in, go to "Account Settings," and select "Account Pause." You can pause for anywhere between 24 hours and 30 days. To permanently close your account, email our support team — after verifying your identity, your account will be closed within 3 business days. We recommend withdrawing any available balance before closing. If you wish to close for responsible gaming reasons, immediate self-exclusion is also available.

pfgames Live Chat support is available 24/7, all week long. Just click the chat icon in the bottom-right corner of any page to start a conversation in Bangla. Prefer email? Reach us at support@pfgames.ws — we typically reply within 6–12 hours. Phone support is available from 9 AM to midnight. For urgent payment issues, Live Chat is your fastest option.
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Your Data Is Safe — Play With Peace of Mind

Your privacy is fully protected at pfgames. Join today and enjoy gaming on a platform you can trust.

18+ | Responsible Gaming | About Us

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